Sales & Service Associate

Part-time
—

Store Experience & Sales Lead

WORKING AT 503 BLOOMHOUSE

We create and cultivate a world where women of every age come alive and feel beautiful. We curate a world of beauty, marked by a sense of discovery and belonging, through luxury products — whether for first-time shoppers or lifelong collectors. 

We believe in the spirit of hospitality, the art of dress, the power of beauty, and we believe that people may forget what we said or did, but they will never forget how we made them feel. We believe to feel beautiful is synonymous to feeling seen, known, worthy, and fully alive. For this reason – beauty matters.

ABOUT THE ROLE

As a Sales & Service Associate, you will be a key driver of sales by offering a highly hospitable environment, building relationships, and providing an elevated selling experience, while becoming a trusted style confidante and friend. 

503 Bloomhouse serves customers primarily through our highly curated luxury brick-and-mortar store, as well as through social media and live selling channels. You will drive sales, facilitate consignment intake, and perform the tasks necessary for the daily operations of the store with ownership and care. You will be a steward and ambassador of everything that is the world of 503 Bloomhouse with a heart for people, beauty, and excellence.

This is a ground-level position that works directly alongside the co-founders in a fun and life-giving environment.

DETAILS

• Part-time position.

• Weekend availability required.

• Competitive pay structure.

• Must have retail experience and be comfortable in a luxury, clientele-driven environment.

YOU ARE:

• Highly hospitable: able to host a warm and memorable atmosphere. A highly relational approach is a must for this position.

• Highly personable: confident and able to talk to anyone comfortably 

• Driven and teachable: want to be a part of something in its beginning and early stages and be a part of its growth!

• Sales driven: motivated to sell and hit sales goals 

• A strong work ethic 

• Highly dependable and responsible

• High level of integrity

• Excellent oral and written communication skills

• Proficient in computer systems and technology

• Love of fashion required, knowledge of fashion brands is a plus.

• Can-do spirit: this role will involve fun and exciting things like events as well as detailed everyday tasks that just as critically contribute to the overall experience we create for our customers. You will never be asked to do things we ourselves haven’t done or don’t regularly do. You will also be empowered to take ownership over things to bring your perspective, areas of expertise, and gifts to the table. We believe strongly in championing and growing the gifts of those under our leadership. 

• Highly adaptable: this role will be built around clear systems and structure, but is subject to dynamic needs, special events, client appointments and deliveries, among other factors.

ROLE & RESPONSIBILITIES:

• Steward daily operations of the store with excellence: opening and closing duties, sales transactions, maintaining store and merchandise presentation, communicating with customers and consignors.

• Serving every guest with a highly personable and high level of service through warmth, hospitality, product knowledge, and relationship building. 

• Consignment intake and ensuring consignors are welcomed, cared for, and onboarded with ease and excellence. Ensure that all products are accounted for according to intake processes and procedures.

• Maintain sales floor-ready store and products

• Assist in special in-store and/or off-site events, which will be communicated in advance. 

• Assist in the production of livestream selling shows

• Aid in the shipping of products, as needed. 

• Assist in the creation of content for the brand and socials, as needed. 

• Remain adaptable as needs arise with a joyful spirit. 

• Report directly to the co-owners and co-founders of 503 Bloomhouse.

YOU WILL RECEIVE:

• Competitive pay in the retail industry: base pay + a commission structure that enables you to produce larger earnings with no ceiling (we joyously reward hard work and deliverables). 

• Rewards and incentives with in-store shopping credits as sales goals are met. 

• Leadership to train, equip, and champion you not only in your responsibilities, but in the unique gifts you bring to the table and how they can be further molded in this role to benefit you and the work you do. 

• Leaders who care about you as a person and are invested in you and your personal development and goals.